SBOBET has been one of the leading online sportsbooks in Asia for some time now, and a big reason for that success has been the constant desire to grow and get even better. And in its latest move to improve, SBOBET sought the help of its customers and listened to what they had to say.
SBOBET recently conducted some face-to-face interviews of a select group of customers in Indonesia. To participate in the interview survey, the participants submitted an application and were then contacted to confirm the date of the interview.
The interviewees were asked about their user experience after they tested a prototype from SBOBET. It goes without saying that players must be comfortable with using the product, which is why their input was so important.
And to show just how much SBOBET valued the interviewees’ responses, the participant who provided the best feedback among the group was awarded with a brand new iPhone. The others did not come away empty-handed, though, as every interviewee will still receive IDR600k which will be credited to their SBO accounts.
At SBOBET, our quest to improve and provide our customers with the best experience possible never ends. And with the help of our loyal customers’ insights and feedback, together we can grow even further!